Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...
I recently went to Gran Canaria. I have O2 travel included in my monthly contract, but while I was there I was unable to get an internet connection. This was the message I got. 'Could not activate mobile data network - you are not subscribed to a mob...
Hello I have big problem. I need to change my email adress becouse i made mistake with my email when i try to register my mobile phone number . I need to log in to my acc but i can becouse you send all my login detail for wrong email.
Note: please refer to an updated version of this guide in our How-to Guides section, here. If you want to use your O2 contract or PAYG phone with a SIM from another network, ie a local SIM when on holiday, you will need to release the network lock. I...
I have recently got a new laptop and my laptop will not let me access my account to check my bills. I have the app on my phone but it will not let me access my account online, I can get to the screen where it says "enter your mobile number" I do that...
Hi, So DPD collected my phone Samsung Galaxy S7 EDGE on the 14/12/16 and I heard nothing since so I called them on 20/12 and they advised me itl be with me on Thursday 22nd, still nothing. I called them today and they said to me the S7 edge is not in...
Does anyone else have the Keplar vr headset which comes as a free gift and the trigger button just won't do anything? There's no qr code to connect it to your phone!
I've just had my phone collected to be sent off for an insurance claim I made. Unfortunately I've just realised that I have forgotten to take out my SIM card out of the phone before I gave it to the delivery man. I have tried to track my parecl but i...
Hi everyone. I've never made a claim on mobile phone insurance before, but I was in an accident this morning on my bicycle on the way to work, and the back of my phone is now scratched and the camera lense cracked The phone still works, but doesn't l...
I hope someone can help because when I phone cs they haven't a clue. When I phone or text my wife her number doesn't come up on my itemised bill but my number comes up on her bill. Does anyone know why
Halo how I terminate my contract.
