Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...
Just wondering if anyone else has struggled to claim the free Galaxy Buds Pro 2 ?After finally receiving my voucher code which was a month after the deadline (and quite a few messages every 48hrs), I tried to order the buds.On the app, the screen jus...
Hello, I need to make a call to the USA, and I want to find out which international bolt on package/bundles are available?Kind regards,Igor
O2 been unhelpful and confusing on Twitter help . How do I turn on over 18 content blocking ? Ihe green slider is set to ON? Is this correct?
Through the phone I've spoke with someone and signed device plan, it was misunderstanding, device will arrive today, I don't want it. How can I cancell this plan? Do I have 14 days? Will any charges apply?
I need to cancel my order
Hi , I am reading about poor experience with fraud team on here . I am concerned as I suppose to be contacted by fraud team on Tue but they blocked my phone so I can’t do any action with calls and messages. How they supposed to contact me ? Also some...
Hi all I hope someone can help me or point me in the right direction as contacting customer service has been fruitless. Back in May 2023 I started receiving default notice letters for an O2 product that I did not purchase. I suspect I have been a vic...
How do I get my £1 headphones from my upgrade order?
This morning my account switched over from Virgin to O2 and appears to have gone smoothly as far as calls / SMS / 5G data / voicemails.I've noticed the Access Point Names haven't changed over from Virgin's. I'm travelling to the EU at the weekend and...
Hi, I am hoping someone can help share their experience here. I've decided to return my phone for a different one. On the 13th day of the 'change your mind' period, I requested a return. This request was accepted, and I will be receiving my jiffy bag...
