Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Changing bank card details

Hello,i wondered if anyone can tell me how i change my bank card details on my account? I've looked on My02 but i cant seem to find anything on this.

Resolved! "Free gift" with pay monthly refresh

Hey guys, I received my order today of a refreshed Samsung Galaxy S7 edge which I'm happy with my the offer of the free gift, it says to follow the instructions on the leaflet but the website it tells me to go on does not exist. There's no way for me...

connectio

trying to chat - & it keeps saying connection to the server failed ?

Resolved! P.A.C. No

I require my P.A.C. number please.

O2 Insure - 3 weeks and still no phone

I sadly damaged my phone on 16th October. I got caught in a heavy down pour and my phone (Samsung Galazy S6 Edge) was in my pocket and got wet. After three days in rice it still wouldn't boot up so I had to claim on the insurance. I was told there we...

Resolved! Redeeming a Voucher after a purchase

Hey all. I bought a new phone from the O2 shop on Saturday 19th Nov. It includes a voucher (in the shape of a cracker) with a code (scratch off the panel to reveal) and tells me to go to "O2.uk/offers" to redeem along with the IMEI number of the phon...

Resolved! My internet keeps asking for a 4 digit pin where do I find it

My 4g keeps asking for a 4 digit pin as my internet has parental control where do I Find this

Resolved! Help! No recieved refund for 4 weeks, complaints dept not actioning their suggestions to resolve it

Hi,Well I'm currently waiting for a refund of £336 from a cancelled order from 11th October and I'm at a bit of a loss what to do next since O2 have hundreds of pounds of my money and not having much luck with their complaints department. Originally ...

Resolved! Problems with O2 Priority

May I ask what the problem is with O2 Priority? I'd like to book tickets for Mickey Flanagan at the O2 in 2017 but the web site displays an error without an explanation.I don't want to miss the opportunity of obtaining tickets for his new tour becaus...

Resolved! O2 Travel

I have been abroad to the USA and while over there i sent two texts on separate days.When i looked at my bill they have charged me £4.99 for each text.When i asked in the shop about this they said i was signed up to O2 travel and that i could have us...

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