Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...
I'm not sure if there's a topic on this but is it possible to go into an O2 store and ask them to, if they don't they the phone in stock, to order in the phone without me paying for it like online?
So 5 weeks ago i got the s9+ with the netflix and tablet deal.5 weeks later i had to go into the store to get the netflix sorted. The girl who was chatting on whats app while "helping me" did get the netflix sorted than walked off saying thr tablet w...
There have been threads on the subject of extending ring-out time before drop to voicemail, which I have followed to the letter (number?) with no success .. I have an Android Nokia on monthly payment which drops to voicemail after 10 seconds (listeni...
I inadvertently input an incorrect mobile number when ordering accessory from O2 shop online. and now I wanted to change my details and it is doing a security check and sending a code to an number which I had put in incorredctly. No one at o2 seem to...
I am trying to change providers. My O2 account terminated on 14th August and I then discovered my phone was locked to O2. I spoke to O2 on 14th and they assured me that my phone would be unlocked within 72 hours. My phone is still locked 5 days later...
Hello I am a new customer transferring from TalkTalk keeping my number. I have set up an account and I have provided a PAC number etc. I received new sim 1st August and told it would activate 6pm next day. This hasn't happened. I would appreciate any...
The following call forwarding numbers have been set, but not by me:- Forward When busy: +447802091906 Forward When unanswered: +447802091910 Does anyone have an explanation for this please?
I just switched from O2 to EE. My contract with O2 was deactivates within 3 days. I put in the EE SIM card and it didn't work since the phone is locked. No-one told me that the iPhone needs to be unlocked. Called O2 Customer Service who explained tha...
Have new S9+ on O2 network, bought thru Carphone Warehouse, but phone does not have O2 firmware. Can I have firmware modified to enable 4G/Wi-Fi calling?
I had heard that you could send SMS texts to mobile phones using the www.o2.co.uk website but I cannot work it out how to do this. There is supposed to be a "send a free text message" link, but can't find it. Anyone know what I am doing wrong? I am s...
