Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 161198 Views
  • 147 replies
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Roaming not working in Switzerland

In Switzerland and roaming is not working on my android device. I have just also been to Germany and France where it worked perfectly, but not here. Have already tried changing the APN to mobile.o2.co.uk and turned off 4G with no luck, any suggestion...

Terter by Level 1: Joiner
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  • 4 replies
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Poor customer service

So from the begin.My contract with O2 was about to end in September. I`ve been in shop to extend it but i wasn`t satisfied of provided offer so decided to do not extend the contract. Store assisant told me that I`ve to do that by Customer Service. I`...

Someone by Level 1: Joiner
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  • 3 replies
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Resolved! my number

I know it may be an interesting question but i am eager and curious to know how long i have had my mobile number for, is ther any way to find out? Don't forget it's been through a few digfferent networks

b4u2 by Level 8: Talented
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  • 9 replies
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Resolved! o2 Priority

Hi I would like to speak to somebody as our business would like to offer a promotion on the priority app. Who do i need to contact in order to do this please?

danm28 by Level 1: Joiner
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  • 8 replies
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Voicemail notifications

I no longer receive a notification when I have a voicemailI found the call alert replacement annoying so I switched it off in the hope I would get voicemail notifications instead but now I have neither. I’ve tried 1760 & 1710

Jen4 by Level 1: Joiner
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  • 5 replies
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Resolved! No attachments with legal documents email

Hi I’ve received legal documents emails after pre ordering the pixel 3 on contract however the consumer credit agreement, standard European consumer credit and key information for o2 refresh have no documents attached to them.Any way of getting these...

Soggy by Level 1: Joiner
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  • 4 replies
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Resolved! Laptop keeps turning off

Fed up have googled and nothing seems to work unless i am doing it wrong grr All i am doing is using my laptop when blue page appears says your pc ran into a problem and needs to restart.We're just collecting some error info. and then we'll restart f...

Poppysmum by Level 19: Quirky
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  • 17 replies
  • 0 kudos