Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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Tracking number not working

I placed an order about 2pm for delivery tomorrow for 10:30am, I haven’t received any confirmation emails but in my O2 under recent orders I can see it there as completed and there is a tracking number. But UKMail website doesn’t recognise the number...

Zach by Level 1: Joiner
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Resolved! How do I track my order with UKMail

Hello, could someone help me on how I can track my order in the UKMail website? I got the package number but I don't know how to track it through their website. Would appreciate if someone helped.

Resolved! Telephone number

Hello everyone, Some days ago I visited one of O2 shops and I could buy a Pay Montlhly Sim for my Iphone.The thing is that I want to keep my old phone number (from another company) and during the process in the shop they asked me about the PAC number...

Resolved! SCAM

IV been scamed by ferdamia some video streaming service i didnt subscribe to/ looking at other links o2 wont do anything about is that right

LEEJOLUCY by Level 1: Joiner
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  • 3 replies
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Resolved! Scam services

Hi. I have inadvertently clicked on an advert on a website and bern sent a text saying I’m going to be charged £4.50 a week for a reading service. I’ve replied STOP to the text. Two questions:1. Will that stop the charges?2. How can I recover any fee...

DavidEll by Level 1: Joiner
  • 1103 Views
  • 3 replies
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Business Sim

Can anyone help? My father has had a sim only contract for years but he has decided to change to a monthly contract. He saw a deal in another mobile phone shop on O2 network but they couldn't change the contract over as they are saying it is a busine...

Lee21 by Level 1: Joiner
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  • 7 replies
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Resolved! Confused

I was recently in Cape Verde and sent a message to Tui. I have been billed for that 1 message 3 times, just wondering why, anyone any idea please?

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DianeW by Level 1: Joiner
  • 1493 Views
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