Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...
Why is Live Chat not available? I’ve been trying for more than 24hours. Am using an iPhone so don’t have the option of using another browser. And it worked fine for me on Saturday... getting very fed up
I have been trying for the last 24 hours to use the 02 chat function both on the PC and from the O2 app on my phone. All it says is please wait we are checking for an available agent. However, this never changes. When do you expect this function to b...
Hi, I bought a Huawei P20 Pro on 1st of December of 2018, I don’t know how I can redeem my free tablet, on the O2 store don’t help me to much, the time is running out and I see myself without it, thanks
Hi, in 1998, my husband and I bought matching phones with consecutive numbers. Both accounts were made in my name. However, I'm working abroad for a year or so and he's now stuck in Uk with several issues and needs to be able to access his account - ...
how do i redeem my netflix. my 6 months is up on 12th January and i took another contract with o2 and i should have another 6months now how do i activate that
Hi, Bit of a weird one.. I've lost my voice due to a illness (i literally squeek) I'm currently bed bound but I need to call o2 to make a insurance claim on one of my devices how would i go about this? Live chat told me they can't help me and I must ...
I have been trying to start a webchat with o2 since Christmas but every time I log on, there is a banner saying, "Give us a momentWe're just checking to see if there's an available agent." Is web chat offline or am I missing something?
Hi all, I claimed my free Huawei tablet after waiting 30 days, but have had no confirmation that the offer went through ok.Should I have received an email?I applied 4 days ago.
Hello I need pac code
hi please can someone tell me how to get in touch with o2 as i have a phone coming and there are supposed to ring me but my old phone is now broken.
