Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 160693 Views
  • 147 replies
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Can't uses social media apps while roaming

I'm currently in Canada with work and can't use social media apps, it's intermittent. WhatsApp, Snapchat and Instagram etc. Tried reseting network settings, restarting the phone, changing network carrier and all the right settings are on but nothing ...

Scott3022 by Level 1: Joiner
  • 2086 Views
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payment from%20the%20bank

i am trying to add new recipt from the bank internet to pay the bill for my brother in law but the bank need to ring me first to put the four code number in on my keypad with mobile but my mobile won't accept the called from the bank is because i hav...

Resolved! O2OPEN

I have two O2 contracts, mine and my daughters. My employer is signed up to O2open but i can't get the discount because both contracts were purchased through Carphone Warehuse. Why is this?

jimigee by Level 1: Joiner
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Resolved! Product delivery

So I order the new iwatch and pay for it to be delivered today, no idea what the point of that was it’s still not hear despite waiting in all day and contacting o2 who advised would be here tonight. Can’t even supply a tracking number that works! Nev...

Nooshka by Level 1: Joiner
  • 1015 Views
  • 6 replies
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Resolved! Loyalty Reward Not Received

Hi, Any luck with getting your reward ?I have been waiting for my Amazon voucher for over a month, contacted customer services who gave me an email address to contact but despite sending several emails over last couple of weeks I have not had a singl...

Adino by Level 1: Joiner
  • 3708 Views
  • 12 replies
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Resolved! Outrageous charges

Hello everyone,I recently was in holiday in Turkey. As soon as I landed and I received the text with the charges for roaming I turned my phone back on Airplane mode and now I found out I have to pay for an extra charge of £35 for data used abroad. Ho...

Roa by Level 1: Joiner
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Resolved! UK Voicemail message - ringtones abroad

Hi there,Due to business purposes, I don't want a couple of clients to know I'm abroad while working on a deal. I think that if I put my iPhone on 'Do Not Disturb' it'll place any calls straight to voicemail avoiding a foreign dialling tone to be hea...

Yaldi by Level 1: Joiner
  • 1844 Views
  • 6 replies
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Resolved! 02 drive

i wish to pay an instalment. my smartphone was stolen so i need to change contact number too

tp by Level 1: Joiner
  • 552 Views
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Resolved! I need help

I need help I'm receiving texts from NHS and other things and my account is also under the name Stewart I've reported it and apparently it's only my name. My mum wants to terminate my contract if it continues

Haz by Level 1: Joiner
  • 609 Views
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  • 0 kudos