Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...
I’ve exhausted every avenue to try to get to solution for this issue. I returned / cancelled a sim within 14 days of purchase in April.I got charged a cancellation fee of £103.95. I called numerous times to get this credited. I was told it was in May...
Why hasn’t my sim arrived it has been 5 days since it’s been dispatched.
Today, I received some marketing material through the post, I want to opt-out of any postal communication. How do I do that?
Sim card received has the whole of my name incorrectly shown. REQUIRES urgent correction of records simple reason I am helping Police Cyber Security in a scam inquiry. There should be NO ERRORS on my mobile phone nor on my user name with provider TAL...
Hi! Occasionally I get text messages from 02 that just say 02UK with no attached number. I never respond as always concerned it might be a scam. How can you tell for sure? I think it might be real as it tells me billing info e.g. when my bill will co...
Does anyone know the email address for o2 customer services? Thanks Looks like you landed on a popular topic. If you're looking to contact customer service to upgrade, get a PAC, join or get a new device or tariff, you can also contact O2 using the l...
I’ve just had my phone delivered as I had to do an exchange due to the other phone being faulty. I got told that I needed to give the delivery driver the old phone to send back to o2 but he never took it. What should I do as I have no address to retu...
Hello, I am trying to activate my amazon prime extra, but it will not activate. I realise now I have to cancel my current subscription, which I have and then activate the extra when it runs out. My subscription finishes in 10 days the 3rd Sept but I ...
I have been sent an update on an order i'm not aware of
Hiya , i’m currently paying £15 a month for my o2 was wondering if i could have the sim card for it to actually use it
