Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...
Just redeemed my amazon video as an extra with my new SIM but decided I’d rather have Disney+. Have now accidentally deleted my extra completely and now I have neither. Any idea if I can get it back anyway? I can’t get hold of any O2 gurus
Hi can I cancel my insurance cant speak to anyone on the phone?
So I purchased the Disney+ extra for Pay Monthly customers and I redeemed it and verified my email on the Disney+ app. But when I go to My o2 extras, it says I haven’t redeemed it and need to. I click redeem now, and it says that I have already redee...
I have lost phone. Unable to contact to report lost. I have replacement phone and sim, same number.... all set up....BUT....I cannot 'sim swap' as cannot send text from new phone and do not have access to old phone to send text from there. HELP pleas...
Do I have any chance of getting money back or is it send it back can't get to talk to anyone at this difficult time ?
I want to cancel an order that hasnt been shipped but due to recent events i cant get a hold on customer service. What can i do? Thank you
If I ugrade on the app from pay monthly contract to SIM only, will it automatically cancel my old contract? Concerned it will continue charging me for my contract that has ended in Feb.
When I try and enter the details to unlock a old phone locked to the O2 network, it asks for my customer service password, what is this? Does it just want my O2 account password?
Hi, I have a quick query. I am already a subscriber to Disney+ but if I was to upgrade my plan as I am due for one, can I add this deal to my current Disney+ subscription. I have tried to find the answers prior to posting this but haven't, so apologi...
I have a problem with my network and range!!
