Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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Odd number

I received a txt from +447389802610 saying O2 were unable to process my latest bill and had a link (please don't click the following link) https://o2.uk.bill449.com/?o2=2 I'm no longer an O2 customer so I am assuming this is fake. Just a warning to e...

Sarah12 by Level 1: Joiner
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Help 😩

I’m wondering if anyone can help me and shed some light on my query. I purchased a phone and new contract of Friday and opted for the next day delivery of Saturday morning. I understand with everything going on at the moment that there is delays in t...

Ellie5 by Level 1: Joiner
  • 534 Views
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International calls (Italy)

Hi am recently been unable to contact a family member in Italy. I've had no problems before but it does not seem to be connecting. I have an international bolt on and also purchased a further bolt on to see if I was over my limit but this also hasn't...

Massimo01 by Level 1: Joiner
  • 371 Views
  • 3 replies
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Resolved! Proof of purchase request

Hello there, I need a valid proof of purchase for the Samsung S10 I recently purchased in order to claim some extras from Samsung. I need the date of purchase to be on the proof please. thank you for any help in this matter, jacob Mayhew [Removed]

Mayhew by Level 1: Joiner
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pocket hotspot SIM

Maybe somebody has advice on this? I have a Huawei E5573 hotspot with a pay-as-you-go SIM from O2. The hotspot also comes from O2. What I'd like to do is to use this internet provision as permanent home internet. But the trouble is that I am running ...

GM by Level 1: Joiner
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Resolved! Disney + 6 months Free

I’ve upgraded and can get 6 months Disney +, however I’m already a Disney + customer, how am I supposed to redeem the offer then

Hi5 by Level 1: Joiner
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Resolved! New sim no calls

I have just upgraded and swap my sim but i cannot make or receive calls. Texts and data work fine but whenever I try to call it says 'number not valid'. Help please??

Sim11 by Level 1: Joiner
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Hi .

Hi . Please help me . Im in Poland from a few weeks . And from 1 week my card doesnt work . On my tel. Show - No card .