Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...
I ordered a Sony Xperia 5 from the O2 website and it's on O2 Refresh. It said it was in stock, placed my order and about 10 mins later after I got the confirmation email that my order has been placed, I've been informed that it's out of stock. I plan...
Hi guys, I tried to contact 02 but didn’t pass the security even though it is correct. Is there other ways to cancel my phone insurance or contact 02?
Hi. From over week I have a problem with o2. I upgraded my concrat and I ordered new phone, And it's disappeared. The order from o2 warehouse was despatched but never received by the UK mail. Can you help me with this please?
I do not want Disney on my mobile anymore
Hello everyone, I have a question about the Airtime Rewards minimum redemption value. When I checked the app today, the minimum redemption is £20. However, I think it was previously possible to redeem £5. Does anyone know if it changed recently? Than...
how can you make a clame on o2 insurance during these times? cause i have no fone.
I have unlocked my phone but want to make sure this won’t effect my SIM only contract, account, number as I am using the same sim but in a different phone now. Many thanks for you help
I have a problem with signal
Hi all, I am trying to claim my freebie that comes with my new phone contract. I have to upload a digital copy of my proof of purchase but I am not sure what is a accepted as a proof of purchase? Will an email do confirming a tariff change or do I ne...
how do I find out about my watch as I have no heart rate sensor on my new £1200 phone
