Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

Community_STS_PAC2.png Community_STS_1.png Community_STS_2.png
MI5 by Level 94: Supreme
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  • 147 replies
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Apple Watch s5 purchase

I have been trying to purchase an Apple S5 watch through the app for 2 weeks now and I just get an error message. Anybody else experiencing this?

Samj84 by Level 1: Joiner
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router

i have a router and have a PAYG sim for data, which i have activated and added credit. why won't it work i was speaking to someone "live" in chat but they vanished.

Still cant make calls..!

I still cant make or receive any calls. I need to be able to receive calls to access my work systems through phone verification, this has cost me £160 today due to not having access. No notification from O2, inaccurate network status on the website a...

Liamfark by Level 1: Joiner
  • 802 Views
  • 9 replies
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Extras

I have recently upgraded to a new phone and was given an extra, Disney+ for 6 months free. Before upgrading i had Disney plus as an extra which took £2 off my bill. now ive upgraded its said that the previous extra has been cancelled but i can still ...

Tye-1 by Level 1: Joiner
  • 267 Views
  • 1 replies
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No voice calls

I have been unable to make or receive voice calls this morning. It is now 11.17 am. I have rebooted my phone twice - no result

DebB by Level 1: Joiner
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  • 7 replies
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O2 extras

EveningIve just renewed my 02 sim, and had the bonus of choosing an extra.Im gonna choose Disney plus, however id like the feee period to run over Christmas season.It says i have 28 days to choose an extra and then 28 days to activate the extra.So sa...

Dazh by Level 1: Joiner
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Resolved! Disney+

How many extras can I add to my account when I join O2? I have added Prime Video and Disney+ and redeemed both but at the moment I can only manage Prime Video. I don't get any option to cancel for Disney+ subscription. See attached image below. Here ...

O2 Extras.png
amil707 by Level 1: Joiner
  • 694 Views
  • 6 replies
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