Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...
My wife has been trying to transfer her number from Tesco mobile to O2 for the past 8 days with no success. She completed the online form last Thursday but due to bank holidays was told it wouldn't happen until the Tuesday, on the Tuesday her tesco m...
I’ve just moved over to O2 recently. They kept prompting me to pick a “free” extra so I tried to do this and picked Disney+ although the process wasn’t clear and as I expected it looks like I’ve been charged for this?? Why offer it for free if you ha...
I have placed a order for a new phone can I change the collection store?
This is what I understood to be the case:'It doesn't matter how long you've had your current phone for, or how long you've got left on your plan. And you won't even have to pay off your current plan – we'll settle it for you. How do I upgrade? Just v...
I need to cancel Mt Amazon music through you guys as you're offered it to me through my contract
I got a deal for Amazon Extra through O2 but now I cannot get into my account on Amazon Music because O2 have not cancelled this or removed it according to Amazon Prime. They told me O2 had to cancel this so I can access it again, I'm paying for a se...
I have extra charges of £6.66 and I don't know what they are.
I took a phone s23 ultra from o2. And I have been told I will receive a voucher for galaxy buds 2 Pro.. but I still didn't received any voucher code..
I need to speak to someone
how do i get the message across to the sales team i am not interested in a contract phone i keep telling them yet they insist on constantly calling me trying to sell me a contract does anybody in sales ever listen?
