Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Friends list on the o2 community.

Hi does anyone know where the friends list is on the o2 community? Because when you go on to someone's profile on the o2 community you can see a button with the word friends on it but when I go on to my profile I can't find my friends list?

Texts not sending to one person!

Hello, For the past 4 days I've been unable to send text messages to one person. I've tried restarting the phone, clearing the cache, ensuring I'm in an area with sufficient reception. Everything else is working fine. I can make calls and text other ...

Resolved! Order information

Hello.How I can get information about my order? It's accepted or not?

02 COMMUNICATIONS

Has anybody else had problems getting through to 02 via phone or the live chat on the App recently?

Resolved! Internet connection

Hi. I need internet usage for my smart meters but I’m not happy about paying fifty pounds for a bt connection charge! Is there any way that o2 can use my mobile data to do the same thing? I’m not very tech savvy so I may be not making much sense but ...

I didn't receive my order number

I order apple airpod pro max but I didn't got my order number

Resolved! Fraud

I keep getting a call from a number, they say they are going to cut by bill by half.. They start getting angry on the phone when I say I haven't received a message of them the numbers are 0122823402401228234021Getting fed up now as I keep blocking th...

Resolved! Changing or cancelling an order

Does anyone know how to cancel or amend an order that has not been dispatched yet?

Keep getting faulty phones from O2 Insure

I'm starting to loose the will with O2 insure. I received my 4th phone in the past month as every one since my claimant month has been faulty. The one I received today I believe has a hole in the screen or something as when I have my torch on, I can ...

Disney Extra

I typed my email address in incorrectly (just one letter) when signing up to free 6month Disney+ subscription. How can I amend this?

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