Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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Help - credit file referrals!!

Does anyone know if there’s anybody on her who works for o2 that may be able to chase something up for me? I have been waiting on a reply from credit referrals since 2nd week of October. Really need this sorted ASAP as I have a home sale agreed and c...

JMC1231 by Level 1: Joiner
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Phone signal

My bill was paid on Friday and since then I haven’t had any 4g signal since then, I have tried the usual and turned my phone on and off and also all my settings are correct. Can anyone help?

Steph92 by Level 1: Joiner
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privacy choices

I intend to report 02 to the information commissioner for sending me unwanted texts and falsely claiming you can stop the text by phoning 2220 whenever you phone that number the message says we cannot process your request

Resolved! Using mobile data in USA

HiIm in NYC right now for 2 weeks. I got a text message saying “Welcome to USA. Your tariff includes roaming here. You get 120 minutes, 120 texts and all the data you need each day at no extra cost, subject to our fair usage policy.” Can you please c...

Shakir by Level 1: Joiner
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Resolved! Tablet arrived before concluding a phone call

So I was called on the 4th of November and spoke to a member of 02 about offered upgrades. I was asking about some new phones such as the S21 and was offered a deal including the A7 tablet lite. My phone had died mid-call and I didn't have the chance...

Harry2789 by Level 1: Joiner
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Resolved! Phone upgrade

Hi, so I currently have a hefty amount left on my current phone bill and it wont be fully paid off until 2022. However the current Samsung I have is on its last leg. Does anyone know if I can upgrade my phone and add the current bill onto my new phon...

Contact and help

I’m outside the eu and having agreed beforehand that I have the int bolt on I’m being hit with gigantic charges already! Impossible to get help from O2 even after ringing my local Uk shop! How do I get to speak to anyone at O2? Please help! I’m overs...

Gordond by Level 1: Joiner
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