Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Order No: Galaxy ZFlip5

I purchased TWO items under no: [REMOVED] on Monday 9 Sep 2024 being TWO x Galaxy ZFlip5 Starter Pack Clear for which I made a payment of £22 (being £11 each). One item was delivered on Tuesday 10 Sep 2024 but NOT the second identical item. The track...

Resolved! Premium Texts (SMS)?

I’ve recieved a text today from o2 reading:Hi. It looks like you recently sent your first premium text (SMS).Just in case you didn't know, this sort of text isn't included in your tariff.To check your charges and stay on top of your bill, head to My ...

DEFAULT ACCOUNT CONTACT NUMBER

I am trying to find a contact number as there is a default account showing on my credit score which I am un aware of

Galaxy buds 3 pro

I would like to know where my Samsung galaxy buds 3 pro order is I asked for delivery to Eltham O2 and your website says they have them in stock but I've received no confirmation to go and collect

contact no.

why am I finding it so difficult to get a contact no. for customer services to ugrade as I dont speak to virtual bots.Any help appreciated

Unable to change Disney+ extra

I am wanting to upgrade my Disney+ account from standard to premium, but in the extras page in My O2 it's says 'You can only edit this extra once in each monthly billing period' and there is no option to change it. The only time I have possibly made ...

I can’t activate my Audible

I have six months free audible and I struggling to activate it.

Resolved! Galaxy Buds 3 Pro "delayed" August 20 2024

Has anybody actually received their buds 3 pro? I ordered mine on 19th August for click and collect, the estimated delivery states UP to 4 weeks. Since that time I have seen them become available for next day click and collect on the O2 store multipl...

An Order

Hi I ordered some air pods order no [REMOVED] this morning and paid £229by paypal I’ve had no email to confirm. Can you tell me if the order has gone through please

Resolved! Charges in Malaysia

I have purchased a bolt on for cheaper calls in Malasia but have some call charges that seem excessive

O2

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