Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 157536 Views
  • 147 replies
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Resolved! My account says Virgin and O2 is linked and activated but I'm not getting any of the benefits

I have had both Virgin and O2 for years but just realised I don't seem to have any of the benefits, double mobile data, next tier internet speeds, 3 WiFi extenders, roaming data ect. When I check my account it says it's linked and activate. Can't fin...

Cmoore by Level 1: Joiner
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Resolved! Disney plus going uo

Read some where that Disney + is going up from 7.99 a month to 10.99 a month will that interfer with my subscription with 02 cause I get it slightly cheaper?

Pipstop78 by Level 10: Inspirational
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Resolved! Hi, need urgent help please😕

I was wondering if anyone could help me out I've recently purchased a samsung s23 and got sent a code to claim my oofferfor pro buds but when I try to make the payment online it keeps saying payment failed, so i raised this and they sent me a differe...

Ussyh123 by Level 1: Joiner
  • 910 Views
  • 11 replies
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New order

I placed an order for a samsung Chromebook and I’ve still not received any tracking information

YBird55 by Level 1: Joiner
  • 183 Views
  • 1 replies
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Resolved! No code for £1 earbuds!

Hi, has anyone having problems in receiving their code from O2 for the £1 promotion to claim one pair of Galaxy Buds2 Pro Graphite value worth £219? I have phoned O2 4 times now, each time I'm told I will receive the code within 2 days.... but still ...

DomPlumb by Level 1: Joiner
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Proof of Usage

I will like to request a proof of usage that correctly shows the last time my Sim card was used on O2 network with device [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Tabe by Level 1: Joiner
  • 507 Views
  • 4 replies
  • 0 kudos