Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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Resolved! Disney

I'm currently playing for Disney+. How can I cancel?

Tom30 by Level 1: Joiner
  • 209 Views
  • 1 replies
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Resolved! Galaxy ear buds pro offer

I purchased a new phone mid August that had the offer of earbuds pro for £1. I had to contact O2 so many times and kept getting forgotten bed off with excuses as to why I hadn’t received the code. I got this on 16th October and ordered them. I still ...

Annie_8 by Level 1: Joiner
  • 495 Views
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Refund not received despite even after a month

I have made several compaints to customer care and have emailed O2 complaints services about the refund money of 500 pounds which has not been received by me yet. The refund is for the handset which I returned more than a month ago on time, but still...

San7 by Level 1: Joiner
  • 402 Views
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Resolved! Switch up

I have switch up and I want to change my phone, do I need the box my original phone came in?

Dawny2601 by Level 1: Joiner
  • 592 Views
  • 7 replies
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USA - Roaming with O2

Hey all, Over the past few weeks we've seen that some of our customers have been having issues while roaming in the USA. If you're visiting the USA soon, or have been there recently and experienced issues with making calls, then read on for further d...

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Chris_K by Former Staff
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Resolved! Extras: Audible

Hello, I cancelled my audible extra but it’s also removed the unused credit I had on my account. This doesn’t seem very fair as I had paid for it! I can’t seem to find anyway to get in touch with o2 as the chat is constantly busy. Can anyone help?

JMF2 by Level 1: Joiner
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completing order

i have been trying to complete an order for a new upgrade of the iphone 15 pro max but it will not let me complete order form, it wont let me do the last 2 categories on the list - accessories and trade in your device, and it wont let me add anything...

emmahair by Level 1: Joiner
  • 233 Views
  • 1 replies
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Resolved! O2 Web Top-Up not recognising a valid O2 PAYG number

My monthly web top-up for younger son's PAYG phone failed at the first hurdle earlier, complaining that the entered mobile number (tried with leading 0 or leading +44, no difference!) is not an O2 PAYG Number, see screenshot below.Web top-up for his ...

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pgn by Level 74: Whizz kid
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Resolved! billing

hello all, yes im back, can anyone tell me who to phone to settle my device plan, tried once and completely made a mess of it all when using " my o2 ". thank you.

TobyToo12 by Level 1: Joiner
  • 292 Views
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  • 0 kudos