Other Products and Services
Ask the community questions about any other products and services.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 38665 Views
  • 0 replies
  • 0 kudos

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

Community_STS_PAC2.png Community_STS_1.png Community_STS_2.png
MI5 by Level 94: Supreme
  • 158587 Views
  • 147 replies
  • 27 kudos

Resolved! Bill

I can’t pay my bill until Saturday 

Mb123 by Level 1: Joiner
  • 347 Views
  • 1 replies
  • 0 kudos

Resolved! victim of fraud

I have been defrauded a couple of months ago for contracting a phone (iPhone 13 pro max for £28 a month which i never received it. I finally realised it was a sim card only deal)I called customer service for rectification and i was promised that no s...

Resolved! Ordered but not got any confirmation and cannot collectv

Hi, I order the new iPad Air 5 on Friday to collect at the store as it said I could collect that same day. I went to the store and they said they couldn’t even find my order? I’ve received the documents for it but no confirmation to pick up abs the s...

Molly13 by Level 1: Joiner
  • 272 Views
  • 1 replies
  • 0 kudos

Resolved! Order tracking

I ordered my new upgrade phone and paid for it to be delivered before 10:30 and the tracking only says order confirmed.

Mb1991 by Level 1: Joiner
  • 278 Views
  • 1 replies
  • 0 kudos

Resolved! MISSED DELIVERY - ITEM RETURNED :(

I sadly missed my both delivery attempts for the headphones that came with my upgrade, all DPD tracking says is “returning to O2”. I was wondering if anyone out there knew if it’s still possible to get the package?

CBlost by Level 1: Joiner
  • 526 Views
  • 1 replies
  • 0 kudos

02 Text Message today 20/5/2022

Good Afternoon, I just received the following text from 02 To improve your local network and help keep everyone connected, we're carrying out essential work in CV35 7PN.While we do, your signal might come and go. We'll keep you posted though.We'll st...

Trisha1 by Level 1: Joiner
  • 607 Views
  • 2 replies
  • 0 kudos

Resolved! Credit Check

hi team, i just failed a credit check.. not sure how that happened ? can you please advise ?

jaij by Level 1: Joiner
  • 399 Views
  • 2 replies
  • 0 kudos