Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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Resolved! My order

Hi there I just wondering why my order as not been shipped I ordered this about week best wishes kirsty Russell

Kirsty18 by Level 1: Joiner
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Resolved! phone repair

I need some help folks....my original Xperia L4 went for repair via 02 as the screen sensors were faulty. When it came back the handset had developed a new fault - no service. The SIM card is fine (I am having to use it in a dual SIM work phone at pr...

Pre-authorities refund

Hi; I’ve ordered an Apple Pencil on O2 accessories last week, and it looks still pending, so i contacted the stuff they said this transaction is unsuccessful, so my money will be automatically back to my account after 48H. But it’s 48h already I stil...

Skylarw by Level 1: Joiner
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Resolved! Contact O2 advisor

Is there is possible finding a phone number where to ring and talk to a person? How do you contacting a O2 advisor or customer service?

efita87 by Level 1: Joiner
  • 706 Views
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Resolved! Amend order

I’ve just upgraded but want to amend my order to a different phone! Can I do this before it is processed?

Resolved! Replacement SIM for stolen phone.

Good evening all. Yesterday I reported that my Granddaughters phone had been stolen. I forgot to ask about a replacement SIM. Do you know if O2 send a replacement automatically or do I have to go back and ask for a replacement? Thank you.

Paul122 by Level 1: Joiner
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