Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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Resolved! Us charges

Hi,Am travelling to us from Monday and I wanted to check my options and charges to use calls and internet while staying there (10days stay)

EvaM by Level 1: Joiner
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Resolved! Switch up

I'm looking to use switch up which I currently have. I would like to switch up to the new s24 ultra released today.I know I have to visit a store but can I use pre order? Or do I have to wait? Also O2 site shows a galaxy watch 6 but no mention if the...

Resolved! Already paid

I paid my bill over 4 days ago yet I'm still receiving texts saying I still owe it and my phone calls have been shut off. My bank shows the money has come out

Jordan8 by Level 1: Joiner
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O2 Refresh

How do Refresh customers pre-order? My 90 day window is complete and I'd like to pre-order the S24 ultra but not sure how this works?Thanks

Resolved! Cancelling Audible extra

I selected audible as a free trial extra when I joined O2. I would like to cancel this before it starts charging me. When I click manage this extra all is is the small X in the top right hand corner. If I click this X will that cancel the subscriptio...

Dre23 by Level 1: Joiner
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Resolved! O2 Travel Inclusive Zone Bolt On

I currently have a sim-only contract with a bolt-on for O2 Travel Inclusive Zone. I am due to go travelling for approximately 8 months and can't seem to find anywhere online how long the O2 Travel Inclusive Zone bolt-on lasts. Does it just continue f...

Matt97 by Level 1: Joiner
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Transferring my old O2 number (from a SIM only contract) to my new 24month O2 account!

It's so far taken 7 days and I cannot use either SIM now - both are 'out of service' (emergency calls only)So, I cant phone O2, and I can't use MyO2 app. I have asked a Virtual Assistant to escalate my problem to a REAL assistant and they tell me to ...

Paulino by Level 1: Joiner
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Scam text message

I'm worried about a potential text message knowing all my o2 account details asking for payment for an overdue bill from 880088. Has anyone else experienced this?

AirPods fault

My left AirPod is significantly quieter than the right. I should be entitled to a free pair of headphones for this issue? I bought it at O2, not Apple

Anne11_1 by Level 1: Joiner
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