Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...
Hello , I placed an order for the iPhone 13 pro , the only email I had said I should keep a look out for tracking and delivery updates However I haven’t received any , I logged on to my 02 account and it has said the order has been cancelled, I paid ...
How do I verify my age on my o2 app or on website?
I will like to switch from THREE mobile to 02 , I have my PAC CODE, what's next?
Hi all, I'm waiting with baited breath for the switch of my old (Vodafone) number to my new O2 phone. Pac code properly submitted around 2 pm yesterday so apparently it should switch by 6 pm today. BUT I keep getting text messages saying the switch h...
Hello, if I upgrade my sim only contract to a better deal, still on o2 and keep the same sim. Will my visual voicemails still be there on iPhone? I’m pretty sure when I did this last time I lost them, but can’t remember if I got a new sim that time o...
Good morning, Yesterday i ordered my new phone. When can i expect delivery? My old phone is gone and i need new one as soon as possible. Thank you
24GB data disappeared in less tan 24 hours. Raised twice with o2 and Apple, who are unable to get to the bottom of it. I usually use 10GB per billing month, however all data has been used 12 days into billing month. No unusual downloads and not left ...
Hi thereHas anyone come across being scammed on the O2 live chat?
I got the pixel 6 pro last month and traded in my old phone looking to make use of the promotion. I got the credit from my trade in on the 3/8/2022 but not the £100 bonus. I sent an email to o2recycle and spoken with someone on the phone from o2 and ...
Travelling to Europe. Got text telling me roaming at no charge but phone only connects to 3G and Edge with no internet access. Roaming is on on mobile. How can I connect to 4G and access internet?
