Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Unable to redeem extra and now it's expiring

My extra has never worked since I upgraded. I spoke to Amazon support who told me it's an issue on O2 side and only O2 can fix it. I spoke to 5 different people from O2 and none of them could even understand the issue I was telling them. They all tho...

Disney+

Hi, I have free disney+ on my account which is due to end on 27th May. Will this remove automatically as I don't want to continue with it.Thanks,Aileen

Aieen9 by Level 1: Joiner
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PAC code for number in joint account

My mother and father are in their late 80’s. My dad pays for both of their mobile numbers under a single account. I have bought my mum a smart phone and wish to move her number to the tarrif the phone is on (not O2). I thought this would be simple bu...

MSD69 by Level 1: Joiner
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Resolved! Signal booster for coverage in rural areas

Hi. Does anybody know of a way to boost coverage for the O2 signal in rural areas. Sick of hanging out of the window.I have decent broadband speed from sky but O2 customer services have told me the poor reception is not their issue. Told me to look o...

Anonymous by Not applicable
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O2 Booster Box

Hi Our Booster box appears to have stopped working, despite all the correct lights showing. Is this because of the 3G cessation?

stclears by Level 1: Joiner
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number transfer

I’m brand new to O2 and have recently taken out two SIM contracts. I’ve successfully transferred one of my numbers, but I’m having trouble transferring the second one.When I try to transfer the second number, I receive a message saying “number transf...

6-month free Amazon Prime

I took out new tariffs this year but have received no information about the 6-month free Amazon prime I chose as an extra and it is not listed as available for activation. It would be good to be able to actually speak or interface with someone live a...

Ronnie03 by Level 1: Joiner
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Resolved! Haven't received my Samsung Buds 3 Pro Code!!!!

I bought 2 S25 Ultras from O2 with the promise of the buds 3 pro per device, I have only received one code. Anyone else having the same issue? This is really poor service. I called and warned them I had only received one, a month ago, only to be told...

JFlondon by Level 1: Joiner
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