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Wrongly charged for Amazon Prime

WhiteLeaf
Level 1: Joiner
  • 3 Posts
  • 2 Topics
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I've been charged for Amazon Prime, even though I cancelled well in advance of the expiration date, and even though I didn't get another month after the trial period ended. ??

 

 

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MI5
Level 94: Supreme
  • 144410 Posts
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@WhiteLeaf 

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217 / 0800 032 5302
Thanks

Guide: Adding and removing O2 Extras  

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144410 Posts
  • 634 Topics
  • 27678 Solutions
Registered:

@WhiteLeaf 

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217 / 0800 032 5302
Thanks

Guide: Adding and removing O2 Extras  

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
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