Warranty Samsung Galaxy A70

[Legorik77]

Good afternoon,

does anyone know how to proceed in this period to contact the local O2 shop please?

I bought my Samsung Galaxy with a monthly plan at the shop.

I finished to pay it last month, and today it got damaged.

I am sure is under warranty condition, and I am trying to understand how to get it repaired.

Any ideas please?

thanks

[TallTrees · Accepted solution]

Hello @Legorik77 

Welcome to the o2 community forum 

All o2 shops are presently closed.

You will need to call customer services.

Good luck and best wishes 

[Cleoriff]

@Legorik77 

Contact details for O2 here Guide: Coronavirus Community Help and Support 

[jonsie]

All contact numbers here @Legorik77 

Guide: Coronavirus Community Help and Support 

[MI5]

@Legorik77 

Warranty is 2 years but does not cover damage.

If you have insurance from O2 you can claim here https://www.o2.co.uk/help/digital-services/o2-insurance

[Legorik77]

thank you

[Legorik77]

thank you!