Solved: VOLT Benefits

JAlcorn · ‎22-12-2021

Hi,

I have the following issue. I applied fir the volt benefits (both an O2 and Virgin customer). This was well over the 14 days ago. I received an email to say that the benefits had been applied. But nothing is there or has changed. Except I get a message saying that I'm ineligible for the benefits. Who can I contact to check this or resolve the issue?

TIA,

J Alcorn

MI5 · ‎22-12-2021

@JAlcorn

Master volt thread here Volt Megaguide

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

jonsie · ‎22-12-2021

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

O2 Social Media

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MI5 · ‎22-12-2021

@JAlcorn

Master volt thread here Volt Megaguide

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

O2

VOLT Benefits

Premium numbers

Price increase

Delivery

Premium numbers

Waiting for order