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VOLT Benefits

JAlcorn
Level 1: Joiner
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Hi,

I have the following issue. I applied fir the volt benefits (both an O2 and Virgin customer). This was well over the 14 days ago. I received an email to say that the benefits had been applied. But nothing is there or has changed.  Except I get a message saying that I'm ineligible for the benefits. Who can I contact to check this or resolve the issue?

 

TIA,

J Alcorn 

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MI5
Level 94: Supreme
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@JAlcorn 

Master volt thread here Volt Megaguide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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jonsie
Level 94: Supreme
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We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

 

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MI5
Level 94: Supreme
  • 128260 Posts
  • 614 Topics
  • 22543 Solutions
Registered:

@JAlcorn 

Master volt thread here Volt Megaguide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 3 of 3
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