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Texts not sending to one person!

Tambelina
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Hello,

 

For the past 4 days I've been unable to send text messages to one person. I've tried restarting the phone, clearing the cache, ensuring I'm in an area with sufficient reception. Everything else is working fine. I can make calls and text other people.

 

The one person I can't text is my husband!!

 

Any ideas please?!

Message 1 of 7
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MI5
Level 94: Supreme
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@Tambelina 

Chances are that he has (accidentally) blocked your number.

Ask him to check the spam settings in his message app.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 7
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Tambelina
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Thanks for your reply. He's just checked and I'm not blocked.

Message 3 of 7
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MI5
Level 94: Supreme
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Is the message saying delivered, sent or failed on your phone @Tambelina ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 7
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MI5
Level 94: Supreme
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@Tambelina 

Another thought.... can he receive texts from others?

There are some other things to check here Guide: Text Message Tips (not sent or received) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 5 of 7
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Tambelina
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It says not delivered.

Message 6 of 7
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MI5
Level 94: Supreme
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Both of you should check the tips but it does sound like an issue more likely with your husbands phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 7 of 7
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