cancel
Showing results for 
Search instead for 
Did you mean: 

Switching number from 3 - still doesn’t work

Frank3
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Good morning,

Few days ago (Tuesday morning) I decided to switch my 3uk number with o2. I received the free sim card at home and follow the instructions (including PAC) to do it.

i received a message that by 6pm of the 13/1/2022 everything will be done. After more than 48hrs still nothing happens and i am not allow to login on MY O2 yet.

 

thank you all for help

 

kind regards

Francesco

Message 1 of 2
50 Views
1 ACCEPTED SOLUTION

Accepted Solutions

pgn
Level 62: Glorious
  • 23371 Posts
  • 172 Topics
  • 587 Solutions
Registered:

It has been taking about a week for ports into O2 lately - is your 3 phone SIM still active?  Once that phone loses connectivity to the 3 network, the O2 SIM will become active shortly after (A similar q for port from VM to O2 earlier took almost the full week), @Frank3 

The last section if this guide explains the process, so it is just a matter of waiting, and rebooting the phone with the O2 SIM in it now and then. Guide: Migration & porting into O2  

Good luck - and welcome to O2.

O2CommunityAwardNotCS




O2 Social Media
SM Icons(Twitter | Instagram | Facebook)















View solution in original post

Message 2 of 2
46 Views
1 REPLY 1

pgn
Level 62: Glorious
  • 23371 Posts
  • 172 Topics
  • 587 Solutions
Registered:

It has been taking about a week for ports into O2 lately - is your 3 phone SIM still active?  Once that phone loses connectivity to the 3 network, the O2 SIM will become active shortly after (A similar q for port from VM to O2 earlier took almost the full week), @Frank3 

The last section if this guide explains the process, so it is just a matter of waiting, and rebooting the phone with the O2 SIM in it now and then. Guide: Migration & porting into O2  

Good luck - and welcome to O2.

O2CommunityAwardNotCS




O2 Social Media
SM Icons(Twitter | Instagram | Facebook)















Message 2 of 2
47 Views