cancel
Showing results for 
Search instead for 
Did you mean: 

Set up of a the fold z phone

Tony81
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I’ve tried to set my phone up with keeping same number but now none of my phones are working ??? What can I do ??

Message 1 of 3
161 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 127068 Posts
  • 614 Topics
  • 21935 Solutions
Registered:

@Tony81 

You need to activate the new 5g sim by doing a sim swap Guide: Sim Swap: a mini guide 2017 update 

If you need someone to access your account. it can’t be done from here.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 3 of 3
152 Views
2 REPLIES 2

madasaf1sh
Level 66: Unequalled
  • 5440 Posts
  • 32 Topics
  • 1721 Solutions
Registered:

@Tony81 

 

Is this an upgrade or a new contract? 

 

What have you done so far?

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 2 of 3
159 Views

MI5
Level 94: Supreme
  • 127068 Posts
  • 614 Topics
  • 21935 Solutions
Registered:

@Tony81 

You need to activate the new 5g sim by doing a sim swap Guide: Sim Swap: a mini guide 2017 update 

If you need someone to access your account. it can’t be done from here.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 3 of 3
153 Views