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Set up of a the fold z phone

Tony81
Level 1: Joiner
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I’ve tried to set my phone up with keeping same number but now none of my phones are working ??? What can I do ??

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MI5
Level 94: Supreme
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@Tony81 

You need to activate the new 5g sim by doing a sim swap Guide: Sim Swap: a mini guide 2017 update 

If you need someone to access your account. it can’t be done from here.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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madasaf1sh
Level 76: Forum Legend
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@Tony81 

 

Is this an upgrade or a new contract? 

 

What have you done so far?

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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MI5
Level 94: Supreme
  • 143452 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Tony81 

You need to activate the new 5g sim by doing a sim swap Guide: Sim Swap: a mini guide 2017 update 

If you need someone to access your account. it can’t be done from here.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 3
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