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Security text sent to wrong number

_JS
Level 1: Joiner
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Security texts are going to the wron number. The webpage and app have my correct number, but the number quoted in the notification of a security text is different. I did transfer my number from another provider, and assume the incorrect number is the orginal sim card number.

How to I get it corrected, how do I contact O2?

Thanks

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madasaf1sh
Level 76: Forum Legend
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@_JS 

 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

 

Thanks, 

 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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madasaf1sh
Level 76: Forum Legend
  • 9992 Posts
  • 54 Topics
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Registered:

@_JS 

 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

 

Thanks, 

 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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_JS
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Thank you, I will try that. 

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