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Seaside town Easter weekend no WiFi

ScarboroughRose
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Seaside town Easter weekend population trebled. O2 WiFi cannot cope with demand no data, smart tv can’t use or any devices. Reported many times. Why is this still not fixed. Residents paying for service cannot use. Unhappy customers. 

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madasaf1sh
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@ScarboroughRose 

o2 is a Mobile Network Operator and WiFi is provided over BT ADSL / VMB  Lines in Stores who sign up for o2 Wifi. 

Move networks is one of the simplest answers, but I know all MNO's have the same problem in Tourist Areas where demand spikes for 2 or 3 days a year. 

Or pester Scarborough Council to allow networks to put up more infrastructure and carry out appropriate works, to allow expansion. 

My advice invest in landline Broadband, which is available all across the East Coast, and will provide a better service than Mobile Broadband, and its high latency. 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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madasaf1sh
Level 76: Forum Legend
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@ScarboroughRose 

o2 is a Mobile Network Operator and WiFi is provided over BT ADSL / VMB  Lines in Stores who sign up for o2 Wifi. 

Move networks is one of the simplest answers, but I know all MNO's have the same problem in Tourist Areas where demand spikes for 2 or 3 days a year. 

Or pester Scarborough Council to allow networks to put up more infrastructure and carry out appropriate works, to allow expansion. 

My advice invest in landline Broadband, which is available all across the East Coast, and will provide a better service than Mobile Broadband, and its high latency. 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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MI5
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O2 wifi hotspot or mobile broadband dongle?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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ScarboroughRose
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Thanks for your reply. It is more than 2/3 days per year if you look at all the bank holidays through the year plus 6/7 weeks peak season July/August. I use a mobile router as I need it in other places away from home, normally it is quite good but not when demand is too high. thanks

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anticpated
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Fibre optic broadband is an all around more reliable and lesser shared resource. Mobile wi-fi can be hit or miss.

Samsung Galaxy S10, Samsung Galaxy S21 Ultra
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