Solved: Samsung galaxy ear buds

ha1 · ‎13-02-2021

I ordered a Samsung galaxy s21 on the 6th of February with o2. Will my Samsung galaxy ear buds arrive with the phone?

Cleoriff · ‎13-02-2021

@ha1

No they won't, you need to order them from Samsung.

https://20203.samsungpromotions.claims/janpreorder-select/en-GB

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Cleoriff · ‎13-02-2021

@ha1

No they won't, you need to order them from Samsung.

https://20203.samsungpromotions.claims/janpreorder-select/en-GB

Veritas Numquam Perit

MI5 · ‎13-02-2021

@ha1

As you ordered after general release, you need this link to claim

https://www.samsung.com/ie/galaxy-s21-buds-offer/terms/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎13-02-2021

The link I posted above, gives you further options if ordered after 29th January.

https://20203.samsungpromotions.claims/galaxys21buds/en-GB

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MrJR · ‎17-02-2021

What document can i use to claim my galaxy earbuds, as i have purchased an s21+.

MI5 · ‎17-02-2021

@MrJR

See this thread https://community.o2.co.uk/t5/Other-Products-and-Services/Proof-of-Purchase/m-p/1378048/highlight/tr...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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