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Samsung Ear buds

lee_k123
Level 1: Joiner
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on ‎23-09-2024 16:58

on ‎23-09-2024 16:58

I ordered the samsung Z Fold 6 in August. I received a link to claim my galaxy earbuds pro 3 for £20. I paid abs Ed informed there was a 4 week wait for delivery. 

 

This was 5 weeks ago. In my orders it's shown as "in transit" and for the past week I've received a text at 2.05pm saying there is a problem processing my order and it should be with me "tomorrow "

 

Is anyone else having this issue? Was is the problem???

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MI5
Level 94: Supreme
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on ‎23-09-2024 17:13

on ‎23-09-2024 17:13

@lee_k123 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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