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Poor signal

MAB1
Level 1: Joiner
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Could someone explain why the signal has been significantly worse lately, when the checker says everything is working ok?

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gmarkj
Level 57: Major
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See if these guides are any help @MAB1 

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Bambino
Level 75: Digital Don
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@MAB1 The checker is only a generalisation of the strength of the signal in your area.

O2 | Apps | My Network - Find Out More About Your Network Coverage

I DO NOT WORK FOR O2



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MAB1
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Yes I get that but as I’ve had no problems until the last few months I was wondering why I’m receiving such poor service now

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gmarkj
Level 57: Major
  • 8297 Posts
  • 89 Topics
  • 587 Solutions
Registered:

See if these guides are any help @MAB1 

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 4 of 4
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