on 23-11-2021 00:32
Could someone explain why the signal has been significantly worse lately, when the checker says everything is working ok?
Solved! Go to Solution.
on 23-11-2021 10:07
See if these guides are any help @MAB1
Guide: How can I sort out my network issues?
Guide: Is the network down for me or everyone?
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 23-11-2021 05:44
on 23-11-2021 05:44
@MAB1 The checker is only a generalisation of the strength of the signal in your area.
O2 | Apps | My Network - Find Out More About Your Network Coverage
on 23-11-2021 08:58
on 23-11-2021 08:58
Yes I get that but as I’ve had no problems until the last few months I was wondering why I’m receiving such poor service now
on 23-11-2021 10:07
See if these guides are any help @MAB1
Guide: How can I sort out my network issues?
Guide: Is the network down for me or everyone?
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here