cancel
Showing results for 
Search instead for 
Did you mean: 

Phone stolen abroad

JMedina
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi, my husbands phone was stolen yesterday. I need to report and claim

but don’t have the IMEI and no idea how to get it as the phone is gone. No paperwork at the moment. Any ideas? Thank you 

Message 1 of 3
452 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 122357 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @JMedina 

Follow the info in this guide Guide: Lost or Stolen O2 Device? - How to Report it 

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 3
449 Views
2 REPLIES 2

Cleoriff
Level 94: Supreme
  • 122357 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @JMedina 

Follow the info in this guide Guide: Lost or Stolen O2 Device? - How to Report it 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 3
450 Views

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@JMedina 

Report it to O2 and they will have the details of the phone used on the network Guide: Lost or Stolen O2 Device? - How to Report it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 3
448 Views