cancel
Showing results for 
Search instead for 
Did you mean: 

Phone stolen abroad

JMedina
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi, my husbands phone was stolen yesterday. I need to report and claim

but don’t have the IMEI and no idea how to get it as the phone is gone. No paperwork at the moment. Any ideas? Thank you 

Message 1 of 3
873 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 131423 Posts
  • 838 Topics
  • 7618 Solutions
Registered:

Hi @JMedina 

Follow the info in this guide Guide: Lost or Stolen O2 Device? - How to Report it 

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 3
870 Views
2 REPLIES 2

Cleoriff
Level 94: Supreme
  • 131423 Posts
  • 838 Topics
  • 7618 Solutions
Registered:

Hi @JMedina 

Follow the info in this guide Guide: Lost or Stolen O2 Device? - How to Report it 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 3
871 Views

MI5
Level 94: Supreme
  • 153480 Posts
  • 653 Topics
  • 29306 Solutions
Registered:

@JMedina 

Report it to O2 and they will have the details of the phone used on the network Guide: Lost or Stolen O2 Device? - How to Report it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
869 Views