This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Phone purchase fail.

SEMH
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎07-09-2023 17:40

on ‎07-09-2023 17:40

Hello,

 

I've tried numerous times to buy a phone from your site today, but it keeps failing.

The money is in my account, so that isn't an issue. Could you tell me what the problem is please?

 

Thank you in advance.

 

Kind regards,

 

Samantha Hood.

Message 1 of 2
226 Views
0 Kudos
1 REPLY 1

MI5
Level 94: Supreme
  • 145017 Posts
  • 635 Topics
  • 27816 Solutions
Registered:

on ‎07-09-2023 18:05

on ‎07-09-2023 18:05

@SEMH 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
217 Views
0 Kudos
Top Kudoed Authors
View All
Top