26-03-2022 11:51
26-03-2022 12:10
Try deleting the My O2 app and reinstalling.
Various ways to pay here Guide: How to Pay Your Bill (Contract)
You can always contact O2 via phone Guide: Coronavirus Community Help and Support
or social media.
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.
Veritas Numquam Perit
26-03-2022 12:10
Try deleting the My O2 app and reinstalling.
Various ways to pay here Guide: How to Pay Your Bill (Contract)
You can always contact O2 via phone Guide: Coronavirus Community Help and Support
or social media.
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.
Veritas Numquam Perit
26-03-2022 12:49
You need to contact payment management.
To pay bills, ask for payment extensions etc, you need to contact the Payment Management Team.
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best time to call is around 8.00am
27-03-2022 02:47
I also cannot sign in (via Web Site or O2 Android App) to activate the 12mth Disney+.
Yesterday it said I had 1 day left to activate it and cannot get in to do it 😞