cancel
Showing results for 
Search instead for 
Did you mean: 

Parental Controls

Anonymous
Not applicable

The instructions for parental contrrol are really confusing. On
http://www.o2.co.uk/help/nspcc/child-protection it says "If your child has an O2 mobile, our Parental Control service only allows them to visit websites that are suitable for children aged 12 and under". Elsewhere it says only 18+ sites are stopped. I've also seen another page which says that the 12+ restriction is optional. Trouble is I've no idea how to access that option to turn it on or off.

 

My son's phone is currently stuck with <12 content. I somehow managed to turn that on a while ago because I didn't want him to use it for social media. However I now realise it's so restrictive he can't even access the Transport for London website to find out when his bus is due. I've been trying to figure out how to switch it to <18 instead, but have reached a very frustrating dead end after several attempts.

 

Any advice?

Message 1 of 4
1,720 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 126955 Posts
  • 614 Topics
  • 21862 Solutions
Registered:
Is there an on/off function here https://parentalcontrol.o2.co.uk/ ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 4
1,711 Views

jonsie
Level 94: Supreme
  • 86787 Posts
  • 594 Topics
  • 5054 Solutions
Registered:

Anonymous
Not applicable
Hi @Anonymous It would be great if you could share with us how are you getting on with this and If you found the solution to this as it might help others in the same situation. Thanks!
Message 4 of 4
1,590 Views