Solved: Overdue order

PenfoldCS · ‎20-12-2021

Has anyone else been waiting for their Galaxy Ear Buds2. I ordered some on the 7th December and I've still not had them. So far 02 have been really unhelpful.

MI5 · ‎20-12-2021

@PenfoldCS

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5 · ‎20-12-2021

@PenfoldCS

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

mrkma · ‎22-12-2021

A lot of us are in the same position. I was told by an O2 op on Facebook they were due a stock delivery on the 20th but still haven't received a delivery note myself.

I ordered on the 2nd December. Received a black pair a week or so ago but not the other white pair.

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