Order not completed yet

[Jakub86]

If order is not completed will I still have to pay for a tariff and device plan???

[MI5 · Accepted solution]

@Jakub86 

Not until your order is dispatched.

[Jakub86]

Ok. What about if order was dispatched but never received it becouse consignor has requested a return?

[Anonymous]

Hi @Jakub86 Not if you never received it or returned it unused within the return period. 

[Jakub86]

Thanks. One more question. So if from some reason parcel is lost and o2 didint get it who's responsible for it then?

[MI5]

@Jakub86 

Always O2's responsibility until you sign for delivery.

[Jakub86]

Thank you