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Order from website

Anonymous
Not applicable
I ordered some accessories for my phone last week and they still havent come. Can anyone please help.
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MI5
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Only by contacting customer service as we cannot access that info on here http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Message 2 of 16
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MI5
Level 94: Supreme
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Registered:
Only by contacting customer service as we cannot access that info on here http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 16
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Anonymous
Not applicable

Probably out of stock knowing the online system 

Message 3 of 16
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MI5
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Most likely.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 16
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Anonymous
Not applicable

never had an issue in previous years with things on the site, but this last few months there seems to be probs galore.  ive ordered something well over a month ago now and no sign of it even when customer services have said it was waiting for dispatch... no sign nearly 3 weeks later

 

come on o2 ive been a customer for well over 10 years... since the name change in fact... sort it out

Message 5 of 16
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Anonymous
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oh also meant to say a couple of friends have also had issues

 

plus the item i ordered was in stock at the time!

Message 6 of 16
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jonsie
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Buying online from O2 is very frustrating these days I'm afraid.

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Message 7 of 16
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MI5
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We know from experience that just because it says in stock, doesn't mean it is.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 8 of 16
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jonsie
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In Stock...quite possibly the most misleading words on the whole shop site Sad

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Message 9 of 16
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MI5
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Misleading or "inaccurate"?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 10 of 16
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