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O2 prioritory tickets rewards voucher failure!

Anonymous
Not applicable

I have cashed in my rewards to purchase some gig tickets, when i try and redeem them i keep getting

 

 

"We were unable to process your Gift Card due to a technical error. Please try again ensuring your Gift Card details are entered correctly, or select a different method of payment."

 

I have checked the code multiple times to no avail ???    Please help..

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Cleoriff
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MI5
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Your only chance is to call CS http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Cleoriff
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Contact CS..http://www.o2.co.uk/contactus

*The Game Is On*

Girl in a jacket
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Cleoriff
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Snap...nearly made it...Happy Dance

*The Game Is On*

Girl in a jacket
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MI5
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Good advice is worth repeating wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
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Found the problem i think . i have been given a Ticketmaster 4 digit code . O2 prioraty seems to only acsept a 3 digit.. Does this meen i can only ise my voucher when tickets go on general sale??

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MI5
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I'd check the terms of the reward offer.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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