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O2 mobile broadband

HelenMurphy
Level 1: Joiner
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I am trying to cancel my contract. The only way I can find is to call 202, however this is a sim only contract data only. How else can I contact them.

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madasaf1sh
Level 66: Unequalled
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Registered:

@HelenMurphy 

 

You need to call 0344 809 0202 from another phone. 

 

Guide: Cancelling Your Contract 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 66: Unequalled
  • 5431 Posts
  • 32 Topics
  • 1719 Solutions
Registered:

@HelenMurphy 

 

You need to call 0344 809 0202 from another phone. 

 

Guide: Cancelling Your Contract 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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HelenMurphy
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

After many hours trying to get through on the number above I finally got through. I cancelled the contract already in place as I no longer use it, (data only sim) or so I thought. I took another contract for tablet and sim, however the email sent to me asked to log in to confirm however they STILL need verification via text sent to the O2 number !!!??? I cannot access text on this number. If I just leave it my question is, will it auto cancel after 72 hours as stated in the email or will I still be charged. O2 are impossible to deal with if you dont have an O2 mobile...........

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