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O2 Complaint system

Ninton
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Warranty void due to taking the protective film off the new Samsung galaxy 3 fold the inside screen, i phoned to complain on the matter it's now cost me 489.40 for it to be repaired and the only answer i recieved from the o2 202 service was this is classed as accidental damages and then phone was put down on me.

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jonsie
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Ninton
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I'd also like to add the inside screen wasn't even the issue for the repair either...

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jonsie
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Ninton
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The problem i have there is id be sending it back and fourth and traveling a to b waiting on the phone to get back to me i just wanted my phone fixed, i'd just finished work for the week night shifts and stayed awake to travel to the o2 shop

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