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No data roaming in Andorra

NetworkNorm
Level 3: Thinker
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Registered:
Hi..

I've been travelling to Andorra every year for the past 14 years and have previously roamed on their efficient 3G network. Indeed I was able to use my iPhone and data only last August.

This year, however, I received the following text when I arrived and attempted to use data:

"Sorry, mobile data services are not available, you can still make and receive calls, text and use wi-fi"'

Any thoughts on why it's no longer possible to use data there?
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Anonymous
Not applicable

It's not just Andorra.  There are other countries too.  Generally the decision is due to high costs to o2 in those countries affected, making it not viable to offer the service.

View solution in original post

Message 5 of 11
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Anonymous
Not applicable
For some reason if you look at the international pages and charges it says relax calls and texts are covered in Andorra but then is says data not available I don't know why I think it's something you would have to ask customer services why they have changed it

It now just says data roaming is not available in Andorra maybe a disagreement between the networks?

See it here http://international.o2.co.uk/internationaltariffs/travelling_abroad
Message 2 of 11
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Anonymous
Not applicable
Did you look at the link I provided
Message 3 of 11
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Anonymous
Not applicable
Have you considered using a local SIM card in the interim.
Message 4 of 11
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Anonymous
Not applicable

It's not just Andorra.  There are other countries too.  Generally the decision is due to high costs to o2 in those countries affected, making it not viable to offer the service.

Message 5 of 11
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NetworkNorm
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O2 clearly doesn't know

I tweeted about this and O2 tell me it's because Andorra doesn't have data. Err... It's got a perfectly good 3G network, which I used last year.

Plus Voda offer data roaming there...

Message 6 of 11
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anticpated
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At last, somebody that nodes his stuff.....

 

Samsung Galaxy S10, Samsung Galaxy S21 Ultra
Message 7 of 11
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adamtemp64
Level 66: Unequalled
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Registered:

It clearlt ststes that no data is available on the o2 international pages

O2 Standard European Rates

European rates
  • When in:
  • Andorra
  • Calling:

If you don't have O2 Travel you'll pay our standard  European rates.

Making calls to landlines and mobiles in the country  you're visiting will be the same price as calling back to the UK.

Data is unavailable in Andorra

See our standard international calling rates                    for all countries

Looking for Business tariff rates?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 8 of 11
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Anonymous
Not applicable
IS it TUGO available on MAC as well. I could not download that apps from my mac.
Thanks in advance
Message 9 of 11
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Anonymous
Not applicable
Not at the moment @Anonymous
Message 10 of 11
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