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New phone

Basiakmo88
Level 1: Joiner
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Hi a have new phone but I wanted to stay with the old number .I got a sim carda  with a new number.please help

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Bambino
Level 78: King of Kings
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@Basiakmo88 You can do a sim swap to keep your number: SIM Swap: a mini guide (incl eSim) - O2 Community

If you're not comfortable doing it yourself, call into an O2 store, if you have one nearby, and they'll do it for you. It can take up to 24 hours for the swap to take place but it's normally much quicker than that.

I DO NOT WORK FOR O2



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Bambino
Level 78: King of Kings
  • 19906 Posts
  • 961 Topics
  • 2859 Solutions
Registered:

@Basiakmo88 You can do a sim swap to keep your number: SIM Swap: a mini guide (incl eSim) - O2 Community

If you're not comfortable doing it yourself, call into an O2 store, if you have one nearby, and they'll do it for you. It can take up to 24 hours for the swap to take place but it's normally much quicker than that.

I DO NOT WORK FOR O2



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