Solved: New SIM card

mhk · ‎26-01-2022

I ordered a new SIM card and it hasn’t arrived.Order number is [Personal details removed]. Can you please advise?

MI5 · ‎26-01-2022

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎26-01-2022

@mhk

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

mhk · ‎26-01-2022

MI5 thanks for the help - customer services advised there was “a problem with despatch” - not sure what the specific issue is? - advised to go in to store to pick up to get hold of new SIM asap - inconvenient but understandable.

O2

New SIM card

Re. Telephone number (REMOVED)

Redeem extra

2 SIMS on same number/contract?

Bills

Disney Plus Premium for 7.99 / month ?